Centre of Excellence for Sensory Impairment (COESI)

  • Address
  • Opening Times
  • Phone & Email
  • Centre of Excellence for Sensory Impairment (COESI)
  • Suffolk House
  • College Road
  • Croydon
  • CR0 1PE

Monday to Friday 9am-4pm 

01287 204204 or 020 868 0049

The Centre for Excellence in Sensory Impairment (COESI) is an organisation which develops and provides integrated services for people with sensory impairment.

The Centre of Excellence website and helpline aim to enable people of all ages with a hearing, visual, dual sensory loss and/or physical mobility impairment and their families and carers to access a central source of information on local and national services. Our organisation works in partnership with local charities to address accessibility and equality issues and to develop new and interesting activities with relevant and appropriate support.

Who we help

The service is open to people with sensory and/or physical impairment, families, friends and health and social care professionals.

How you access our service

Face-to-Face

There is no face to face service in the area.

Telephone

Telephone advice is available from 01287 204204 or 020 868 0049

The line is open Monday to Friday from 9.00am to 4.00pm. 

Email

You can also get advice over email. Please email info@coesi.org.uk 

Charges for our service

There are no charges for this service 

Access To Interpreters

The COESI website uses Google Translate and if required, we can arrange for written material to be translated. 

Organisational Information

Centre of Excellence for Sensory Impairment (COESI) is a voluntary agency with charitable status.

Registered Charity Number: 1146322

Complaints Procedure

If you unhappy with the service we provide you can complain in writing to the registered office:

COESI Registered Office:-

Suffolk House,

2nd Floor, West Entrance

College Road, Croydon CR0 1PE

 

 


What Services do we offer?

Information - The agency can provide basic factual details to help you with your problem by providing information through leaflets, fact sheets or by signposting you.

Advice - The agency will look at your problem in more detail and diagnose the problem, explore your options and provide you with guidance on a particular course of action. The information given will be tailored to your particular circumstances.

Advocacy - The agency will provide you with support and encouragement or represent your views, needs or rights eg make telephone calls on your behalf with you present.

Representation - The agency will take on your case and act on your behalf. This can include representing you at tribunal or court.

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