Start Spring with a New Qualification

The spring volunteer training programme for Stockton District Advice & Information Service (SDAIS) is to start shortly.  It includes taught sessions, self-study, practical exercises and observation of advice work.  

The training will also give volunteers the opportunity to be amongst the first in the North-East to achieve a legal advice training qualification, the nationally-recognized Legal Advice Work Certificate.  Volunteers will acquire the skills and consumer knowledge to advise clients on the following welfare areas; benefits, health and community care.  They will follow this by studying towards the Citizens Advice Generalist Certificate in a wider range of advice areas, including debt, family and relationships and employment.

The training will be delivered each for two days a week for 18 weeks at The Cabin, Bridge Road and SDAIS will pay for volunteers’ travel expenses. 

Stacey Rodham, who delivers the training, said: “It’s a really interactive way of learning and focused on the trainees.  Our previous cohort was from very diverse backgrounds with a range in their ages and experiences.  They included recent graduates and former local authority staff.  Our volunteers can gain a nationally-recognized qualification that can help them progress in their careers and also make new friends.”        

For an application form please contact Gina Shepherdson at SDAIS, telephone 01642 626112 or email

You can find out more about the rewards of volunteering as an advice worker by visiting the Citizens Advice Bureau website. You can also read about Kath’s story about how volunteering at a CAB helped her on the path to a career in advice work.