Getting the right advice at the right time from the right place

Stockton Welfare Advice Network (SWAN) provides free information on a range of issues affecting the people living in Stockton Borough. There are 16 categories of information to choose from including benefits, housing, debt, and health. 

SWAN is part of Stockton and District Advice and Information Service.

We have provided the best information and guides within each section and supplied links to useful tools including sample complaint letters, benefit calculators and factsheets. If you still need help you can use our local directory to locate an advice service near you. 

SWAN brings together local advice agencies to work in partnership to share information and good practice with an aim to improve advice services for the benefit of local residents.  

NEW INFORMATION: Universal Credit Full Service was introduced in Stockton on 11th July. Please visit our Benefit section for more information on this new benefit and how it effects you.

INFORMATION ON SUPPORT AVAILABLE FOR UNIVERSAL CREDIT CLAIMANTS: Help and support is available with accessing a computer, setting up an email account or making a claim. For a list of what's available and where to go click HERE


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