Getting the right advice at the right time from the right place

Stockton Welfare Advice Network (SWAN) provides free information on a range of issues affecting the people living in Stockton Borough. There are 16 categories of information to choose from including benefits, housing, debt, and health. 

SWAN is part of Stockton and District Advice and Information Service.

We have collated the best information and guides within each section and supplied links to useful tools and resources including sample complaint letters, benefit calculators and factsheets. If you still need help, you can use our Local Directory to locate an advice service near you. 

SWAN brings together local advice agencies to work in partnership to share information and good practice with an aim to improve advice services for the benefit of local residents.  


Stockton and District Advice and Information Service are still open to provide:

Debt Advice on 01642 668008

Advice on problems with energy; call 01642 626106, leave your details and a specialist adviser will call you back

Telephone Advice (all other subjects) on 0808 278 7986

Help to Claim Universal Credit on 0800 144 8444

Specialist Consumer Advice on 0333 250 8598

Webchat and Online Advice; email

...and you can access advice via the S.D.A.I.S. website:

INFORMATION ON SUPPORT AVAILABLE FOR UNIVERSAL CREDIT CLAIMANTS: Help and support is available with accessing a computer, setting up an email account or making a claim. For a list of what's available and where to go click HERE


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