Founded in 2001, Actes is a registered charity headquartered in Middlesbrough that aims to inspire individuals to realise their full potential and achieve change through enterprising solutions.
Operating across Tees Valley and beyond, Actes works closely with communities and has a successful track record of contract delivery linked to combating unemployment and reducing isolation. The Charity's strength lies in community engagement and working with clients to help them progress towards their aims and goals, be that in education, training, employment or a more stable lifestyle
STOCKTON- Work IT Out is an eight day training course designed to equip people with improved IT skills to help them navigate Universal Credit and be better prepared to enter the world of work. The course is accredited at City and Guilds Entry Level 3 and NOCN Level 1 Employability.
How you access our service
Face to Face
Work IT Out runs from Newtown Community Resource Centre, 123 Durham Road, Stockton on Tees TS19 0DE
Please make an appointment using the telephone number listed below.
Courses run from 9.30am - 3.00pm
Telephone
If you would like to know more about the Work IT Out course please contact 01642 255001.
Telephone lines are open from 9.30am to 3.00pm
You can get more information be emailing reception.rc@actes.co.uk
Referrals from other agencies
If you would like to refer someone to Work IT Out you can do so by:
Telephone: 01642 255001
Lines are open Monday- Wednesday from 08.30 to 17.30, Thursdays 8.30 to 20.30 and Friday 8.30 to 16.30.
Email: reception.rc@actes.co.uk
Charges for our service
There are no charges for our services
Quality Marks and Accreditations
Actes is Matrix and Customer Service Excellence accredited.
Access To Interpreters
Actes would buy in an interpreter to work with a client face to face if this was required.
Disabled Access
We do provide disabled access
Home Visiting Service
We do not provide a home visiting service
Organisational Information
Actes Trust is a voluntary agency with charitable status.
Registered Charity Number: 1122223
Who we are regulated by
Actes Trust is a subcontractor to a FE college for the delivery of Work IT Out and is therefore regulated by Ofsted. As an organisation Actes Trust is also regulated by the Charity Commission
Complaints Procedure
We have a complaints Policy and Procedure. If a learner disagrees with a comment or the marking of his/her work within their work book, Actes would refer to its Appeals Procedure which is a four stage process involving internal and external verification, and finally an appeals panel.