About Age UK Teesside
Age UK Teesside is an organisation working with and for older people developing and delivering services and activities in consultation with or response to the needs of people aged 50+ living in Hartlepool, Stockton, Middlesbrough and Redcar & Cleveland. Our aim is to promote well-being and independence, ensuring later life is a fulfilling and enjoyable experience.
For more information our recent work, please click HERE to access our newsletter.
Who we help
Anyone aged 50 or over
How you access our service
Face to Face
Our information and advice service in Stockton Borough is delivered as part of our Better Health Better Wealth project. A personal home visit service is available. Contact us on 01642 805500 for an appointment.
Telephone
You can access advice over the telephone by contacting the Middlesbrough office on 01642 805 500
The line is open:
Mondays 9.00am-12.00pm and 1.00pm-3.00pm
Tuesdays 9.00am-12.00pm and 1.00pm-3.00pm
Wednesdays 9.00am-12.00pm
Fridays 10.00am-1.00pm
You can get advice by sending an email to info@ageukteesside.org.uk
Other Services We Provide
Healthy Home
What Service is Offered?
Benefit and Well-Being checks and follow up services
Who Can Access this Service?
To access the service, you must be:
- Registered with a particular GP Practice
- Aged 70
- Living in the most deprived wards of Stockton on Tees
Where is the Service Held?
This service provides home visits only
Days of the Week Service is Held?
Wednesdays 13:30 – 16:30
Thursdays 9:00 – 16:30
Charges for our service
There are no charges for our services.
Quality Marks and Accreditations
Age UK Teesside has the Advice Quality Standard which is awarded to organisations that give advice to members of the public on legal issues. Organisations are audited every two years and have to demonstrate that they are accessible, effectively managed, and employ staff with the skills and knowledge to meet the needs of their clients.
Access To Interpreters
There is no access to interpreters or British Sign Language
Disabled Access
The offices do have disabled access
Home Visiting Service
Age UK can arrange a home visit if you are aged 70 or over and live in the Stockton Borough.
You can ring the main reception in Middlesbrough on 01642 805500 to make arrangements
Organisational Information
Age UK Teesside is a voluntary agency with charitable status
Registered Charity Number: 702714
Who we are regulated by
National Age UK
Complaints Procedure
If you wish to complain about the service you have received from Age UK, please telephone 01642 805500 or email front.office@ageukteesside.org.uk