About Bridges Tees Valley Family Carers Service
Our service is available to everyone who has been directly affected by someone else’s substance misuse including parents, partners, children, grandparents brother and sisters. Our ethos is 'we live it, we know it', and we are passionately committed to delivering the best possible service which offers real choices and opportunities.
Who we help
Bridges can assist anyone caring or supporting someone with a drug or alcohol problem.
How you access our service
Face to Face
You can access a face to face service at
5 Nelson Terrace
Stockton on Tees
TS18 1NH
You can access the service by dropping in or by making an appointment. You can make an appointment be telephoning 01642 605222
Opening times:
Monday 10.00am-4.00pm
Tuesday 10.00am-4.00pm
Wednesday 10.00am- 4.00pm
Thursday 10.00am-4.00pm
Friday 10.00am-4.00pm
Telephone
You can get advice over the telephone.
Monday 9.00am-4.00pm
Tuesday 9.00am-4.00pm
Wednesday 9.00am- 4.00pm
Thursday 9.00am-4.00pm
Friday 9.00am-4.00pm
Telephone: 01642 605222
You can get advice by sending an email to advice@bridgessupport.org
Other Services We Provide
What Service is Offered
Bridges Families and Carers Support Service. Support to families and individuals caring for someone with a drug and or alcohol problem.
Who can Access this Service?
To access the service, you must be:
• A carer of a loved one with a drug or alcohol problem
Where is this Service Held?
5 Nelson Terrace, Stockton, TS18 1NJ.
How can you Access this Service?
Contact the office by email: advice@bridgessupport.org, phone 01642 605222 or by calling into the office.
Days of the Week Service is Held
Monday to Friday
Times When this Service is Available
Drop in 10am – 4pm by appointment other times during the week
Charges for our service
There are no charges for their services.
Quality Marks and Accreditations
Bridges has quality mark ISO 9000
To read more about this standard click here
Access To Interpreters
Bridges does not have access to interpreting services.
Disabled Access
The offices do have disabled access
Home Visiting Service
Bridges does offer a home visiting service. There is no specific criteria. An assessment will determine home visit possibilities
Organisational Information
Bridges is a voluntary agency with charitable status
Registered Charity Number:1154630
Who we are regulated by
Bridges is not regulated by any other external body.
Complaints Procedure
If you wish to complain, please contact Tina Williams on 01642 605222