About British Red Cross Independent Living Teesside
British Red Cross Independent Living Teesside provides support at home, transport and mobility aids to help people who face a crisis in their daily lives.
The support offered by their volunteers can smooth the process of settling back in to a normal routine and enable people to regain their independence.
They also offer the loan of wheelchairs and other equipment.
Who we help
Anyone can access this service.
How you access our service
Face to Face
There is no face to face service
Telephone
You can access this service over the telephone
Monday 9.00am- 5.00pm
Tuesday 9.00am- 5.00pm
Wednesday 9.00am- 5.00pm
Thursday 9.00am- 5.00pm
Friday 9.00am- 5.00pm
Telephone: 01642 702730
You cannot access this service by email
Other Services We Provide
British Red Cross Independent Living Teesside
What service is offered?
Time limited support to people experiencing or recovering from a crisis.
Who can access this service?
No criterion.
Where is this service held?
Staff and volunteers can visit service users in their own home.
How can you access this service?
Either by telephone on 01642 702730 or email joxnard@redcross.org.uk or can turn up to our office at 2, Thornaby Place, Stockton-on-Tees TS17 6BN.
Days of the week service is held?
British Red Cross office Teesside is open Monday to Friday but support can also be given on weekends
Times when service is available
Whenever is needed.
Charges for our service
There are no charges for this service.
Quality Marks and Accreditations
British Red Cross independent Living Teesside does not have any quality marks or accreditations
Access To Interpreters
British Red Cross independent Living Teesside does not have access to interpreters
Disabled Access
Not applicable.
Home Visiting Service
As part of their Support at Home service, staff and volunteers will visit service users in their home and help in any way they can, this can include signposting to other organisations
Organisational Information
British Red Cross independent Living Teesside is a voluntary agency with charitable status
Registered Charity Number: 220949
Who we are regulated by
British Red Cross Independent Living Teesside is not regulated by any external bodies.
Complaints Procedure
Written complaints about the service can be sent to:
British Red Cross,
UK Office,44 Moorfields,
London
EC2Y 9AL.
Or you can telephone 0844 871 1111