British Red Cross Independent Living Teesside

  • Address
  • Opening Times
  • Phone & Email
  • 2 Thornaby Place
  • Stockton on Tees
  • TS176BN

Monday to Friday 9am-5pm

About British Red Cross Independent Living Teesside

British Red Cross Independent Living Teesside provides support at home, transport and mobility aids to help people who face a crisis in their daily lives.

The support offered by their volunteers can smooth the process of settling back in to a normal routine and enable people to regain their independence.

They also offer the loan of wheelchairs and other equipment.

Who we help

Anyone can access this service.

How you access our service

Face to Face

There is no face to face service


You can access this service over the telephone

Monday 9.00am- 5.00pm
Tuesday 9.00am- 5.00pm
Wednesday 9.00am- 5.00pm
Thursday 9.00am- 5.00pm
Friday 9.00am- 5.00pm
Telephone: 01642 702730


You cannot access this service by email

Other Services We Provide

British Red Cross Independent Living Teesside

What service is offered?

Time limited support to people experiencing or recovering from a crisis.

Who can access this service?

No criterion.

Where is this service held?

Staff and volunteers can visit service users in their own home.

How can you access this service?

Either by telephone on 01642 702730 or email or can turn up to our office at 2, Thornaby Place, Stockton-on-Tees TS17 6BN.

Days of the week service is held?

British Red Cross office Teesside is open Monday to Friday but support can also be given on weekends 

Times when service is available 

Whenever is needed.

Charges for our service

There are no charges for this service. 

Quality Marks and Accreditations

British Red Cross independent Living Teesside does not have any quality marks or accreditations

Access To Interpreters

British Red Cross independent Living Teesside does not have access to interpreters

Disabled Access

Not applicable.

Home Visiting Service

As part of their Support at Home service, staff and volunteers will visit service users in their home and help in any way they can, this can include signposting to other organisations

Organisational Information

British Red Cross independent Living Teesside is a voluntary agency with charitable status

Registered Charity Number: 220949

Who we are regulated by

British Red Cross Independent Living Teesside is not regulated by any external bodies.

Complaints Procedure

Written complaints about the service can be sent to:

British Red Cross,
UK Office,44 Moorfields,

Or you can telephone 0844 871 1111

What Services do we offer?

Information - The agency can provide basic factual details to help you with your problem by providing information through leaflets, fact sheets or by signposting you.

Advice - The agency will look at your problem in more detail and diagnose the problem, explore your options and provide you with guidance on a particular course of action. The information given will be tailored to your particular circumstances.

Advocacy - The agency will provide you with support and encouragement or represent your views, needs or rights eg make telephone calls on your behalf with you present.

Representation - The agency will take on your case and act on your behalf. This can include representing you at tribunal or court.

  • Information
  • Advice
  • Advocacy
  • Representation
  • Grants Assistance
  • Information
  • Yes
  • Advice
  • Yes
  • Advocacy
  • No
  • Representation
  • No
  • Health & Social Care
  • Information
  • Yes
  • Advice
  • No
  • Advocacy
  • No
  • Representation
  • No