Middlesbrough and Stockton MIND

  • Address
  • Opening Times
  • Phone & Email
  • Marlborough House
  • 30-32 Yarm Road
  • Stockton
  • TS18 3NG

Monday to Thursday 9am-5pm

Friday 9am-4pm

Middlesbrough and Stockton Mind is the leading local charity that provides confidential services for people experiencing emotional or mental health problems and their families.  We are a member of the national Mind network and work within the quality standards of Mind. We also have the Investors in People and the Investing in Volunteering quality standards.

Who we help

Anyone with a mental health issue or who cares for someone with a mental health issue can contact us

How you access our service

Face-to-Face

The main office for Middlesbrough and Stockton MIND is:

The Mind Centre, 90-92 Lothian Road, Middlesbrough, TS4 2QX

Services in Stockton on Tees are listed under OTHER SERVICES WE PROVIDE.  

Telephone

Advice is available over the phone by calling 01642 257020 Monday to Thursday 9am-5pm, and Friday 9am-4pm.

Email

Advice is also available via email. Please email info@middlesbroughandstocktonmind.org.uk

 

 

Other Services We Provide

Sport Activity and Mental Health 

 

ACTIVE MINDS 

If you have a mental health issue and would like support to be more active, Active Minds can help. 

Active Minds aims to offer a range of physical activities and sport as a means of improving your mental health and wellbeing. We will help you to access a range of activities in 5 local community venues in Stockton-on-Tees, through Tees Active. 

You will have plenty to choose from, we will find out what sports and activities you enjoy and also help you try something new. As well as participating in the project, there are opportunities to volunteer as a Sports Mentor and help others to benefit. 

Participating in sport and physical activity is associated with the following benefits: 

Improved mental health and wellbeing 

Better physical health including improvement, and reduced risk of health conditions such as diabetes and high blood pressure 

Reduction in stress, anxiety and depression 

Improved confidence, motivation and self-esteem 

Weight loss 

Improved social life, meeting new people and having some fun! 

 

WHO IS THIS SERVICE FOR? 

We work with people who: 

Want to use physical activity and sport as a means of improving their mental health and wellbeing 

Experience mental health issues and people who are at risk of developing long term health conditions 

Find starting something new difficult 

Don't have the confidence to participate 

Don't know what's available or how to access it 

May need someone to support them to attend 

 

HOW CAN I ACCESS THIS SERVICE? 

If you are age 18 to 49 age 50 and over, living in Stockton-on-Tees you can access this by 

TELEPHONE: Stockton Office 01642 796630 EMAIL:Andrew.birks@middlesbroughandstocktonmind.org.uk 

 

WHAT HAPPENS NEXT? 

You can contact us yourself or ask a professional who could refer you. 

Following referral we’ll help you decide what sport or activity could work for you. Some may be sports that you have previously done, while others may be completely new. We will also help you find something that fits into your schedule and if you would like to do something on your own, or with others in one of our group sessions. 

You could also receive support from a volunteer peer navigator to support you to access Tees Active sport and leisure facilities. 

Activities and sessions will take place in Tees Active venues including Stockton Splash, Billingham Forum, Thornaby Pavilion, Thornaby Pool and Tees Barrage International White Water Centre. There is such a broad range of sports and activities to choose from. For further details of activities and venues please visit www.teesactive.co.uk. 

  

APPROPRIATE ADULT

 

Our service is here to support people that are vulnerable due to mental health problems or learning difficulties, and detained in police custody. The service is highly recognised by criminal justice agencies, and is led by a team of trained and committed volunteers. 

 

WHO CAN HAVE AN APPROPRIATE ADULT?  

Police custody processing can be distressing, especially for a person who has difficulties due to other vulnerabilities. If a person is deemed vulnerable, the police will request for an independent third party to attend and support their welfare. 

If you, or someone you know needs support during custody procedures when arrested, you can make a referral by ringing 01642 257 020. You do not need to have a diagnosed condition to access support, and police may make a referral if they suspect a vulnerability. 

 

WHAT DOES AN APPROPRIATE ADULT DO? 

An Appropriate Adult is present for custody processes, to support the vulnerable person at a very difficult time. When a person with a vulnerability is arrested, an Appropriate Adult will be notified to attend the police station. This may be a family member, friend, social services, or a Mind volunteer. 

 

THE APPROPRIATE ADULT WILL ASSIST THE DETAINED PERSON WITH: 

Their welfare needs - Support for fair and comfortable questioning - Support during police interviews to facilitate communication - Understanding rights and entitlements during detention 

 

DO YOU WANT TO BE AN APPROPRIATE ADULT? 

Join our passionate team of volunteers, to support vulnerable people in police custody. As a Mind Appropriate Adult volunteer, you would receive role specific training and support to comfortably carry out the role. For more information on how to apply, click onto the Volunteering section here. To find out more about Appropriate Adults, visit the National Appropriate Adult Network page. 

 

WHO IS THIS SERVICE FOR? 

People over the age of 18 

People who live in any of the four local authorities 

People who are experiencing mental health difficulties and/or learning difficulties 

People who are in police custody 

Please note no formal diagnosis is needed to have an appropriate adult. For more information on mental health and the police, visit Mind. 

 

HOW CAN I ACCESS THIS SERVICE? 

If you are age 18 to 49 age 50 and over, living in Hartlepool, Middlesbrough, Stockton-on-TeesRedcar and Cleveland, you can access this by 

TELEPHONE: 01642 257 020 

EMAIL:elena.zeniou@middlesbroughans stocktonmind.org.uk 

 

WHAT HAPPENS NEXT? 

When you contact Middlesbrough and Stockton Mind to make a referral, we will confirm if someone can attend for the requested time. Once the appointment is confirmed, an Appropriate Adult will meet you, or the person you are making the referral for, at the specified location, i.e. police station.   

 

OPEN MINDS THERAPIES

 

If you find your thoughts, feeling or moods difficult to cope with you can talk to us in confidence. From the moment you contact us we’ll listen to how you feel and treat you like an individual. All our psychological "talking" therapies: guided self-help, cognitive behavioral therapy (CBT) and counselling, work by helping you to understand your situation and learn new skills to manage your emotions. 

 

TOGETHER, WE’LL WORK OUT WAYS FOR YOU TO: 

Cope better with things that you worry about 

Improve your mood 

Improve your motivation 

Build structure and activity back into your life 

Reduce your stress and feel more relaxed 

Be more assertive 

Improve your sleep 

Improve your physical health 

 

WHO IS THIS SERVICE FOR? 

We can help you if you are experiencing: 

Anger issues 

Anxiety and worry 

Depression and low moods 

Health anxiety 

Low self esteem 

Obsessions and compulsions 

Panic 

Phobias 

Social anxiety 

Stress 

Trauma 

 

HOW CAN I ACCESS THIS SERVICE? 

If you are 16 to17, age 18 to 49,age 50 and over,living in HartlepoolMiddlesbrough,Redcar and Cleveland , Stockton-on-Tees, you can access this service by 

ent@middlesbroughandstocktonmind.org.uk

PEER SUPPORT 

Peer support is when people use their own experiences to help each other. People with mental health struggles believe that sharing their stories can provide invaluable support to others. The training we offer will give you the skills and understanding to do this.  

 

WHAT CAN THE PEER SUPPORT TRAINING DO FOR YOU? 

Give you the skills and confidence to support others 

Improve your communication skills 

Inspire others by sharing your life experiences 

Make friends with similar interests 

Improve your mental health and wellbeing 

Provide you with useful information that can help you set up your own group 

The free accredited training is five hours a week for eight weeks. Upon completing this training programme, you can go on to assist in the facilitation of the courses run by Connect Recovery College. Or you may choose to set up your own community group. 

 

WHO IS THIS SERVICE FOR? 

We'd like to hear from you if you are willing to: 

Share your personal experiences of recovery to inspire hope in others 

Demonstrate to others that they have the power to recover 

Offer help and support as an equal in a group setting 

 

HOW CAN I ACCESS THIS SERVICE? If you are age 18 to 49, age 50 and over, living in Middlesbrough, Redcar & Cleveland, you can access this service by 

TELEPHONE:Middlesbrough Office 01642 217399 EMAIL:livinglife@middlesbroughandstocktonmind.org.uk  

CLOSE 2 HOME-this service covers the North Tees (Stockton) area

We understand that living with a Long Term Condition can be difficult, and can impact on different areas of your life. Our Close 2 Home Service can help to improve how you manage your Long Term Condition and focus on your quality of life and wellbeing. 

 

WE CAN SUPPORT YOU TO 

Learn how to cope better with your condition  

Live a healthier lifestyle 

Focus on your mental health and wellbeing 

Improve your self-care and self-management of your condition 

Access other services which you may find helpful 

Build your confidence and increase your motivation 

Claim the right benefits 

 

WHO IS THIS SERVICE FOR? 

We can work with you if you are: 

Living with a long term condition 

Experiencing regular or repeated hospital admissions 

Wishing to improve the way you manage your condition and improve your wellbeing 

If you are age 18 to 49, age 50 and over, living in Stockton-on-Tees, you can access this service by 

 

TELEPHONE: Middlesbrough office 01642 257020 or speak to your health professional. 

 

WHAT HAPPENS NEXT? 

Once we have received your referral into our service, we will contact you by telephone to introduce ourselves and arrange for us to call at your home (or for you to attend our office if you prefer) to complete the initial assessment face to face. 

The initial assessment gives you an opportunity to talk with a Reablement officer about how your long term condition impacts on your daily life, we will identify the areas we can offer you support and arrange your next session. We offer up to eight one to one sessions that can help you to positively manage your condition and aims to improve your overall wellbeing. 

Currently we have a small waiting list of around 4- 6 weeks, however we will contact you within 5 working days to discuss your referral further. 

 

SCHOOLS IN MIND

CHILDREN AND YOUNG PEOPLE’S SUPPORT

Stress, worries and pressures at school can have a huge impact on your life. We’re here to help. We can offer you emotional support if you are attending eligible school in Stockton.

Research has told us that on average 3 pupils per classroom are affected by such issues, however statistics reveal that as many as 2 in every 5 children in Teesside suffer from poor emotional health and well-being, which is higher than the national average.

EMOTIONAL SUPPORT

If you attend an eligible primary or secondary school in Stockton, we can offer you one-to-one sessions as well as group work. Our work is aimed at young people at risk of emotional or mental health difficulties and those with existing mild to moderate difficulties.

Emotional Support is flexible according to the needs of the young people and the school, but mainly focuses on raising awareness of emotional well-being, building resilience and teaching coping strategies, including working on issues such as confidence and self-esteem, stress, anxiety, low mood and anger.

WE CAN HELP WITH:

Not feeling good about yourself

Feeling anxious and worrying 

Feeling sad or depressed 

Difficulties with relationships and friendships 

Struggling to concentrate

Feeling overwhelmed with emotions

SCHOOLS IN MIND

We are pleased to offer Schools in MIND, a paid service for any school in the Borough of Stockton-on-Tees. Schools in MIND is modelled on the success of our HeadStart funded REACH programme, that works with all schools in Middlesbrough. We offer emotional wellbeing and mental health support to children and young people between 5 -18 years of age, in schools and further educational settings across Stockton Borough Council. Only pupils attending a school that has bought into the Schools in Mind service can be referred. If you need any more support for your family, please look at Family Information Service which provides information and advice about the services for families in Stockton.

HOW CAN I ACCESS THIS SERVICE?

If you are under 18 living in Stockton you can access this service.

TELEPHONE: Children and Young People's Team 01642 257033

EMAIL: schoolsinmind@middlesbroughandstocktonmind.org.uk

WHAT HAPPENS NEXT?

Anyone can refer a young person to our service such as a parent, teacher or professional, however the school that they attend must buy into the Schools in Mind Service to access our support.

 Once a referral has been made, we will contact the referer and the parent(s) to discuss the support needed.

 

MACMILLAN MENTAL HEALTH CANCER CARE RESEARCH

 

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Macmillan has funded a brand new research project in Middlesbrough and Stockton aiming to improve the experiences for people living with mental health problems who are also affected by cancer. This is the first project of its kind in the country and we want you to get involved and help us make a difference.  

 

DO YOU HAVE A MENTAL HEALTH PROBLEM AND ARE YOU ALSO AFFECTED BY CANCER? ARE YOU LOOKING AFTER SOMEONE IN THESE CIRCUMSTANCES? 

We're interested in hearing about your experience of accessing cancer screening, diagnostic, treatment or aftercare services.  

TELL US YOUR STORY: 

No matter where you, or your loved one are on your cancer journey, we would like to hear:  

What you think worked well or not so well 

If you got the right type of support at every stage  

Your thoughts, ideas and suggestions on how your experience could have been better.  

With your support, we want to ensure that people with mental health problems have the same access to cancer services as everyone else.  

If you're interested, there is also an opportunity to become a member of the Macmillan Mental Health Cancer Care Co-production group which will support the sucessful delivery of the project. 

To find out more about and how you can get involved, please get in touch. 

Please note this is a research project, not a counselling service. If you require support for any emotional difficulties please contact Open Mind Therapies. For more information on cancer and support, visit Macmillan website here 

 

WHO IS THIS SERVICE FOR? 

People aged 18 and over that live in Middlesbrough or Stockton area 

Have been affected by cancer in some way 

Or work in mental health or cancer services 

 

HOW CAN I ACCESS THIS SERVICE?  

If you are age 18-49, age 50 and over, living in Middlesbrough, Stockton-on-Tees, you can access this service by 

TELEPHONE: Middlesbrough office 01642 257020 or Research Lead on 07802335570 

EMAIL: Sarahjane.Ashcroft@middlesbroughandstocktonmind.org.uk 

 

WHAT HAPPENS NEXT? 

The Macmillan Mental Health Cancer Care Research Lead will get in touch and arrange a suitable time to meet with you to explain more about the project and the ways you can get involved such as surveys, interviews and focus groups. 

WELCOME TO MIDDLESBROUGH AND STOCKTON MIND 

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Charges for our service

There are currently no charges for services

Quality Marks and Accreditations

  • Middlesbrough and Stockton Mind adhere to National MIND’s Quality Standards.

Find out more information here  

  • Middlesbrough and Stockton Mind have achieved Investors in People.

Find out more information here 

  • Middlesbrough and Stockton Mind have achieved Investors in Volunteers.

Find out more information here 

Access To Interpreters

Interpreters can be arranged according to individual need

British Sign Language interpreters can also be arranged.

Disabled Access

The offices do have disabled access

Home Visiting Service

Home visits can be arranged for some of our services,where appropriate,including Close2Home

Organisational Information

Middlesbrough and Stockton MIND is a voluntary agency with charitable status.

Registered Charity Number: 1118098

Who we are regulated by

  • Middlesbrough and Stockton Mind is affiliated to Mind – the National Association for Mental Health

Find out more information here

  • And we work within the policies and quality standards of MIND

Find out more information here 


Complaints Procedure

Please address your complaints marked “Private and Confidential” to:

Complaints Officer,
Middlesbrough and Stockton Mind,
The Mind Centre 90-92 Lothian Road,
Middlesbrough
TS4 2QX

Or you email your complaint to:
info@middlesbroughandstocktonmind.org.uk

 


What Services do we offer?

Information - The agency can provide basic factual details to help you with your problem by providing information through leaflets, fact sheets or by signposting you.

Advice - The agency will look at your problem in more detail and diagnose the problem, explore your options and provide you with guidance on a particular course of action. The information given will be tailored to your particular circumstances.

Advocacy - The agency will provide you with support and encouragement or represent your views, needs or rights eg make telephone calls on your behalf with you present.

Representation - The agency will take on your case and act on your behalf. This can include representing you at tribunal or court.

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  • Information
  • Advice
  • Advocacy
  • Representation