Tees Credit Union are looking for a highly motivated individual to assist with our day to day operations in our main office.

Responsibilities:

• Support the delivery of a range of financial services to our members.
• To receive general and membership enquiries and provide information on the services/benefits of the credit union as required.
• To help process new membership applications and introduce new members to the benefits, services and policies of the credit union.
• To carry out daily cash handling and other transactions in accordance with authorised procedures.
• To update members’ files.
• To assist staff/volunteers to administer the loan procedures including booking loan interviews and credit control processes.
• To answer and direct telephone calls.
• To help with general office administration including letter correspondence, filing, faxing, photocopying and mail out process when required.
• To help create a welcoming, professional and friendly organisation.
• To maintain confidentiality at all times.

Key Skills:

• Can deal with people in a friendly and polite manner at all times
• Good communications skills
• Basic numeracy skills
• Computer skills
• Commitment to the goals and values of the credit union movement
• Ability to work independently as well as part of a team.

Commitment: Operational volunteers should be able to commit at least one day per week for at least 3 months. All volunteers will receive initial induction training and ongoing support to gain the experience, skills and competency needed. Reasonable travel and sustenance will be covered.#

If you are interested in becoming an Operational Volunteer please contact 01642 941911, or email: info@teescreditunion.co.uk for more information.

If you would like to know more about what Tees Credit Union does, click here.