About Parkinson's UK
Every hour, someone in the UK is told they have Parkinson’s. We’re bringing forward the day no-one fears Parkinson’s. We bring people living with Parkinson’s together via our network of local groups, our website and free confidential helpline. Specialist nurses, our supporters and staff provide information and training on every aspect of Parkinson’s. As the UK’s Parkinson’s support and research charity we’re leading the work to find a cure, and we’re closer than ever. We also campaign to change attitudes and demand better services. Our work is totally dependent on donations.
Who we help
People affected by Parkinson’s.
How you access our service
Telephone
Parkinson’s Local Adviser for the Stockton area: 0344 225 9827 (available Mon- Wed 8.00am- 4.30pm)
or
National Helpline: 0808 800 0303 (available Sat 9am – 7pm Sat 10am -2pm)
Local Adviser adviser4.north@parkinsons.org.uk
Nat Helpline by email hello@parkinsons.org.uk
Face-to-Face
Although primarily a telephone based service, Parkinson’s Local Adviser service staff are able to meet face to face with clients where needed. As Local Advisers are home based, meetings are held in the clients home or in public places as appropriate.
Your Parkinson’s Local Adviser in the Stockton area is available Monday – Wednesday 8am - 4.30pm
To make an appointment, please telephone (details above).
Charges for our service
There are no charges for services provided by Parkinson's UK
Quality Marks and Accreditations
Parkinson's UK have acheieved the Customer Service Excellence Standard
Access To Interpreters
We will access interpretators on a case by case basis where needed, using local translator services.
Disabled Access
Most face to face appointments are held in the client's home or in a public place as appropriate.
Home Visiting Service
Most face to face appointments are held in the client's home or in a public place as appropriate.
Organisational Information
Parkinson's UK is a registered charity.
Charity Registration Number: 258917
Who we are regulated by
As a registered charity, Parkinson's UK is regulated by the Charity Commission
Complaints Procedure
Complaints can be made by email or telephone:
E-mail: complaints@parkinsons.org.uk or Tel: 0808 800 0303