Royal British Legion

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  • The Royal British Legion

Home visit only

The Royal British Legion is the UK’s leading Armed Forces charity. We provide practical, emotional and financial support to all members of the British Armed Forces past and present, and their families. We actively campaign to improve their lives, uphold the Military Covenant between the nation and its Armed Forces, and provide welfare, comradeship, representation and Remembrance for the Armed Forces community. We are here to help.

Who we help

The Royal British Legion is the UK’s leading Armed Forces charity. We provide practical, emotional and financial support to all members of the British Armed Forces past and present, and their families. We actively campaign to improve their lives, uphold the Military Covenant between the nation and its Armed Forces, and provide welfare, comradeship, representation and Remembrance for the Armed Forces community. 

How you access our service

Telephone

You can get advice over the telephone

Monday 8.00am-8.00pm

Tuesday 8.00am-8.00pm

Wednesday 8.00am-8.00pm

Thursday 8.00am-8.00pm

Friday 8.00am-8.00pm

Saturday 8.00am-8.00pm

Sunday 8.00am-8.00pm

Telephone:  FREEPHONE 0808 802 8080

Email

RThornton@BritishLegion.org.uk

 

Charges for our service

There are no charges for services

Quality Marks and Accreditations

Access To Interpreters

The Royal British Legion does not have access to interpreters

Disabled Access

Our home visit service can be accessed through the national Freephone number 0808 802 8080 8am – 8pm every day

A Case Officer will arrange to visit a client by appointment once an initial referral and assessment has been made.

Home Visiting Service

A home visit can be arranged by contacting us on Freephone 0808 802 8080. A Case Officer will arrange to visit you by appointment once an initial referral and assessment has been made

Organisational Information

The Royal British Legion is a voluntary agency with charitable status.

Registered Charity Number: 219279

 

Who we are regulated by

Complaints Procedure

If you have a complaint about the service, you can contact the British Legion Head Office

The Royal British Legion's Head Office and postal address is
199 Borough High Street
London SE1 1AA

 


What Services do we offer?

Information - The agency can provide basic factual details to help you with your problem by providing information through leaflets, fact sheets or by signposting you.

Advice - The agency will look at your problem in more detail and diagnose the problem, explore your options and provide you with guidance on a particular course of action. The information given will be tailored to your particular circumstances.

Advocacy - The agency will provide you with support and encouragement or represent your views, needs or rights eg make telephone calls on your behalf with you present.

Representation - The agency will take on your case and act on your behalf. This can include representing you at tribunal or court.

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