SSAFA provides financial, welfare and emotional support to anyone who has served/or still serving in the UK's Armed Forces and their immediate families. SSAFA operates in conjunction with Army, Royal Navy and Royal Airforce charities, The Royal British Legion and also with civilian charities and organisations that may be able to assist.
SSAFA Stockton Division is based at the Army Reserve Centre in Norton. Our volunteers are carefully selected and trained and will treat clients with dignity and respect and support them in a friendly non-judgmental way.
Who we help
Open to anyone who has served/or still serving in the UK's Armed Forces and their immediate families.
How you access our service
Face-to-Face
A face-to-face advice is available. Clients are usually seen in their homes but can be seen at the office in Norton. This service is available Monday-Friday 10.00am- midday. Telephone 01642 553666 to make an appointment.
Telephone
Telephone advice is available Monday to Friday 10.00am- midday by calling 01642 553666.
Messages can be left on our answer machine and clients will be contacted the next working day.
You can also get advice over email. Please email stockton.ssafa@hotmail.com
Charges for our service
There are no charges for our service.
Quality Marks and Accreditations
Investing in Volunteers (IiV) is the UK quality standard for good practice in volunteer management.
Access To Interpreters
We do not have access to interpreters.
Disabled Access
Our main office does not have disabled access. We see most clients in their homes.
Home Visiting Service
A home visiting service is available. You can make arranegments by telephoning 01642 553666 or emailing stockton.ssafa@hotmail.com
Organisational Information
SSSAFA is a voluntary agency with charitable status
Registered Charity Number: 210760
Who we are regulated by
SSAFA is regulated by the Charities Commission
Complaints Procedure
Complaints can be made to :
The Branch Secretary,
SSAFA,
Army Reserve Centre,
Stockton Road
Middlesbrough
TS5 4AD
or if required:
Head of Welfare and Volunteer Advice, SSAFA, Queen Elizabeth House, 4 St Dunstan's Hill, London EC3R 8AD