Stockton Service Navigation Project

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  • Phone & Email
  • Due to the nature of this service, an address cannot be displayed

Monday to Friday 9am-5pm 

About Stockton Service Navigation Project

The Stockton Service Navigation Project (SSNP) offers up to four one to one support appointments to help you improve your health and wellbeing by supporting you to access a range of activities. This is known as social prescribing and aims to help people increase their confidence, control, independence, reduce stress and isolation and help people to live healthier lives.

We can help you find an activity such as a walking group, creative arts group, exercise class or social group to support your health and wellbeing. We can also signpost and support you to access other sources of support such as the Citizens Advice Bureau, education providers, counselling, volunteering opportunities and job clubs.

Who we help

Anyone over the age of 16 with any health and well-being issues 

How you access our service

Face-to-Face

A face-to-face service is available via appointment only Monday to Friday 9am-5pm.

Service available at: Catalyst House, 27 Yarm Road, Stockton, TS18 3NJ

Telephone

A telephone service is available by calling 01642 647770

Monday to Friday 9am-5pm.

Email

An email service is available. Please email stocktonnavigation@pcp.uk.net 

Charges for our service

There are no charges for this service

Quality Marks and Accreditations

Stockton Service Navigation Project has achieved the following benchmarks from ISO (International Organization for Standardization). ISO is an independent, non-government membership organisation and the world’s largest developer of voluntary international standards. Find out more information here

The benchmarks are:

ISO9001 certification, the global benchmark for quality management.
ISO 14001 certification, the international standard for environmental management.

Access To Interpreters

The service has no access to interpreters.

Disabled Access

The office does have disabled access.

Home Visiting Service

There is no home visiting service.

Organisational Information

Stockton Service Navigation Project is a voluntary agency with charitable status.  

Registered Charity Number: 3491237

Who we are regulated by

Stockton Service Navigation Project is not regulated by any external body.


Complaints Procedure

If you wish to complain, please write to this address:

Natasha Judge
27 Yarm Road
Catalyst House
Stockton On Tees
TS18 3NJ

Or telephone: 01642 647770


What Services do we offer?

Information - The agency can provide basic factual details to help you with your problem by providing information through leaflets, fact sheets or by signposting you.

Advice - The agency will look at your problem in more detail and diagnose the problem, explore your options and provide you with guidance on a particular course of action. The information given will be tailored to your particular circumstances.

Advocacy - The agency will provide you with support and encouragement or represent your views, needs or rights eg make telephone calls on your behalf with you present.

Representation - The agency will take on your case and act on your behalf. This can include representing you at tribunal or court.

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