About Welfare Rights (Stockton Borough Council)
Our Welfare Rights Service provides free, confidential, independent and impartial advice and information on welfare benefits to Stockton Borough Council residents. The service recognises that individuals must make their own decisions and so we aim to provide individuals with the information to be able to exercise their rights.
Who we help
If you’ve recently had a social security benefit claim turned down and are appealing against this we may be able to act on your behalf if you are referred to us by any of the following;
- A Stockton-on-Tees Borough Council service, for example
Adult or Children’s Services
Blue Badge Customer Services
Housing Options
Revenues & Benefits Service
- Sanctuary Supported Living
- Stockton and District Advice and Information Service
We can also assist you if you are a member of the armed forces community, including dependent families (regular personnel, reservists, veterans, bereaved)
If you work are receiving a service from of the agencies listed above ask your key worker to refer your query to us on
How you access our service
If you’ve recently had a social security benefit claim turned down and are appealing against this we may be able to act on your behalf if you are referred to us by any of the following;
- A Stockton-on-Tees Borough Council service, for example
Adult or Children’s Services
Blue Badge Customer Services
Housing Options
Revenues & Benefits Service
- Sanctuary Supported Living
- Stockton and District Advice and Information Service
We can also assist you if you are a member of the armed forces community, including dependent families (regular personnel, reservists, veterans, bereaved)
If you work are receiving a service from of the agencies listed above ask your key worker to refer your query to us on
Email: welfarerights@stockton.gov.uk
Charges for our service
There are no charges for this service
Quality Marks and Accreditations
Details of awards to Stockton Borough Council can be found here
Access To Interpreters
There is no access to interpreters or British Sign Language
Disabled Access
There is no disabled access
Home Visiting Service
Welfare Rights do not offer a home visiting service
Organisational Information
Statutory
Who we are regulated by
Welfare Rights are not regulated by any external agency
Complaints Procedure
If you wish to complain about this service please contact:
Billy Park
Team Manager
Welfare Rights
Stockton on Tees Borough Council
1st Floor
Bayheath House
Prince Regent Street
Stockton on Tees
TS18 1DF
Tel : 01642526226
Billy.park@stocton.gov.uk