Find a local agency

Below is a list of local agencies who can help you with your consumer problem. Each agency is listed according to the level of help that you can receive to allow you to choose a service that suits your needs best:

Information - The agency can provide basic factual details to help you with your problem by providing information through leaflets, fact sheets or by signposting you.

Advice - The agency will look at your problem in more detail and diagnose the problem, explore your options and provide you with guidance on a particular course of action. The information given will be tailored to your particular circumstances.

Advocacy - The agency will provide you with support and encouragement or represent your views, needs or rights eg make telephone calls on your behalf with you present.

Representation - The agency will take on your case and act on your behalf. This can include representing you at tribunal or court.

  •  
  • Who is helped
  • Information
  • Advice
  • Advocacy
  • Representation
  • Sanctuary Supported Living

  • The service assists individuals with substance misuse issues, carers and homeless families

  • Information
  • Yes
  • Advice
  • Yes
  • Advocacy
  • Yes
  • Representation
  • No
  • Thrive

  • Anyone experiencing social /financial exclusion

  • Information
  • Yes
  • Advice
  • No
  • Advocacy
  • Yes
  • Representation
  • Yes
  • Age UK Teesside

  • Anyone aged 50+ living in Teesside

  • Information
  • Yes
  • Advice
  • Yes
  • Advocacy
  • No
  • Representation
  • No
  • Stockton & District Advice & Information Service (1)

  • Stockton & District Advice & Information Service (SDAIS) is the Citizens Advice Bureau for the Borough of Sockton-on-Tees.  

    SDAIS provides free and confidential advice on a wide range of Welfare matters.

  • Information
  • Yes
  • Advice
  • Yes
  • Advocacy
  • No
  • Representation
  • No